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Why I do not get response from help desk

Please note that due to the time zone differences, our customer service may not be able to respond to your message promptly.

Our dedicated customer service team strives to reply to all inquiries within 24 hours. However, if you do not receive a response within this timeframe, please feel free to resend your question.

We sincerely apologize for any inconvenience or negative gaming experience you may have encountered. Your satisfaction is our top priority, and we are committed to addressing your concerns and providing you with the best possible support.

Thank you for your understanding, and we appreciate your patience.

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