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Why Didn’t I Receive the Items I Purchased?

If you’re wondering where your purchased items are, sit back and relax because we’re here to help. 🧘🏼

Most purchases are delivered to your game right away, but every once in a while, there may be a delay or a small technical glitch during your purchase.

If you haven’t received your purchased items, first please try exiting and restarting your game.

Tried that, but still don’t have your items?

  1. Contact us by clicking on “Support” (or “Contact Us”at the game settings page.
  2. Make sure to attach your purchase receipts to the message so our Support Team can assist you. Your purchase receipts will be from the same platform you used to download the game (App Store or Google Play).

We hope you get your items soon so enjoy our games the day away. 

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